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4.0 | 77 Reviews

36-inch Wide Counter Depth French Door Refrigerator - 24 cu. ft.

Whirlpool WRF954CIHZ

Available in 2 Color(s)

Features

  • Help keep fruits and veggies fresh in the auto-humidity crispers
  • Adjust the temperature based on what you store in the deli drawer
  • ENERGY STAR certified to help save money
  • Get more vertical room without unloading using the flip adjusters

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.8125"
  • Height: 71.875"
  • Depth: 31.5"
  • Energy Star Rated: Yes
  • Refrigerator Size: 23.8 (cu. ft.)
  • Fresh Food Capacity: 17.5 (cu. ft.)
  • Freezer Capacity: 6.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

In-Door-Ice® Storage

Get an extra full shelf in the refrigerator with an ice bin that's been moved to the door.

Image Feature

Infinity Slide Shelf

Put small items on the sides and large, high-traffic items in the center with an adjustable center pane that slides back and stops at any point to give you the room you need, even if it's just an inch, so you can fit and find it all.

Image Feature

Fingerprint Resistant

Resists fingerprints and smudges with steel that easily wipes clean. Available in Black Stainless Steel and Stainless Steel finishes.

Watch Video

Image Feature

Platter Pocket

Wide, flat items like brownie pans, lasagna and pizza boxes stay tucked out of the way in this space designed to keep them safe from stacking.

Watch Video

Auto-Humidity Crispers Easily store fruits and veggies of all shapes and sizes and help keep them fresh with automatic humidity control.

Deli Drawer with Customizable Temperature Make temperature adjustments based on the refrigerated foods you'd like to store so things like meat, deli items and drinks are kept in their ideal cooling environment.

ENERGY STAR® Certified ENERGY STAR® certified models exceed government standards to help save money on your utility bills.

Flip Adjusters Get more vertical room when you need it without unloading a thing. Our industry-first flip adjusters raise or lower the pantry shelves two inches with a simple turn even while the shelves are fully loaded.

FreezeShield Option Helps reduce freezer burn in select items and reduce temperature fluctuations from the automatic defrost cycle with the push of a button.

In-Door-Ice® Storage Get an extra full shelf in the refrigerator with an ice bin that's been moved to the door.

Infinity Slide Shelf Put small items on the sides and large, high-traffic items in the center with an adjustable center pane that slides back and stops at any point to give you the room you need, even if it's just an inch, so you can fit and find it all.

Panoramic LED Lighting Quickly find food with undershelf lighting that reduces shadows and keeps everything in sight to help you find what you're looking for.

Pizza Pocket Easily store frozen pizzas upright without the hassle of trying to fit them on flat freezer shelves.

Stores 30% More in its Class with a Pantry-Inspired Layout Store 30% more in its class with a pantry-inspired layout and features like an infinity slide shelf that help make room for tall items.

Triple-Tier Freezer Storage Quickly find frozen food in the triple-tier freezer. Three levels of organization help you avoid stacking or burying so you can see and get to frozen foods faster.

Fingerprint Resistant Resists fingerprints and smudges with steel that easily wipes clean. Available in Black Stainless Steel and Stainless Steel finishes.

Platter Pocket Wide, flat items like brownie pans, lasagna and pizza boxes stay tucked out of the way in this space designed to keep them safe from stacking.

Features

  • Help keep fruits and veggies fresh in the auto-humidity crispers
  • Adjust the temperature based on what you store in the deli drawer
  • ENERGY STAR certified to help save money
  • Get more vertical room without unloading using the flip adjusters
  • Reduces temperature fluctuation in the freezer
  • Get an extra full shelf with an ice bin that's moved to the door
  • Get the vertical room you need with the infinity slide shelf
  • Keep everything in sight with panoramic LED lighting
  • Easily store frozen pizzas upright in the pizza pocket
  • Increase storage with a pantry-inspired layout
  • Easily find frozen food with triple-tier freezer storage
  • Resists fingerprints and smudges with steel that's easy to clean
  • Keep wide, flat items out of the way with the platter pocket
Certifications
Ada Compliant No
Cee Tier Rating Tier I
Energy Rating 674
Energy Star Qualified ENERGY STAR® Qualified
Prop65 Standard
Ul Yes
Ule Environmentally Preferred Certified Passed 60 point AHAM (Association of Home Appliance Manufacturers) Sustainability Standards
Controls
Automatic Defrost Yes
Control Location Exterior Dispenser; Side Door
Control Lockout Yes
Cooling Type Dual Evaporator
Door Ajar/open Alarm Yes
LCD Touch Screen No
Max Cool/fast Cool Yes
Details
Door Style Configuration French Door
Installation Configuration Freestanding
Refrigeration Configuration Refrigerator
Refrigerator Type French Door
Dimensions
Product Height 71.875
Height To Top of Door Hinge 71.875
Carton Height 75.5
Gross Weight 375
Height To Top of Cabinet 70.875
Carton Width 38.5
Product Depth 31.5
Depth With Door Open 90 Degree 43.75
Depth Excluding Doors 24.375
Cabinet Width 35.625
Cutout Height 72
Depth Closed Excluding Handles 28.875
Depth Closed Including Handles 31.5
Dispenser Options Control/Child Lock; Favorite Fill; Filtered Water; Measured/Metered Fill; Night Light
Dispenser Type Exterior Ice and Water
Carton Depth 33
Cutout Width 36
Freezer Capacity Volume 6.3
Refrigerator Capacity Volume 17.5
Net Weight 357
Product Width 35.8125
Exterior Details
Base Grille Color Grey
Cabinet Color Grey
Cabinet Finish Textured
Counter Depth Yes
Door Color Fingerprint Resistant Stainless Steel
Door Finish Smooth
Door Style Contour
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach Through Handle
Hidden Hinge Yes
Filter Details
Air Filter Indicator/reset Yes
Fresh Flow Air Filter Included Yes
Produce Preserver No
Water Filter Indicator/reset Yes
Water Filter Location Interior
Water Filter Part Number EDR2RXD1
Freezer Details
Freezer Compartment Type Slide-Out Door 2 Tier
Freezer Door Bins Pizza Pocket
Freezer Door Type Pull-Out
Freezer Drawer/basket 1 Full Width Lower Plastic; 1 Full Width Middle Plastic
Freezer Lighting LED
Freezer Number of Shelves 0
Freezer Shelves None
Icemaker Details
Icemaker Factory Installed
Icemaker Location Refrigerator Door
Types of Ice Crushed/Cubed
Refrigerator Details
Conventional Shelves No
Humidity-controlled Crispers 2 Split-Width
Liner Finish White Glossy
Non Climate Control Drawers None
Number of Doors 3
Number of Interior Shelves 4
Pantry Drawer Yes
Refrigerator Door Bins 3 Fixed Full-Width; 5 Adjustable Full-Width Gallon
Refrigerator Lighting LED
Spill-proof Glass Shelves 1 Slide Out Full Width; 2 Adjustable Full Width; 2 Sliding U-Shaped Full Width
Supplementary Containers N/A
Temperature-controlled Drawers 1 Full Width
Smart Compatibility
Connectivity No
Works With No
Warming Drawer Details
Temperature Range -5/+5 FC 33/45 RC

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.8125"
  • Height: 71.875"
  • Depth: 31.5"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 23.8 (cu. ft.)
  • Fresh Food Capacity: 17.5 (cu. ft.)
  • Freezer Capacity: 6.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Whirlpool Buy More Save More Delivery and Installation Allowance

Offer Expires: 10/28/2024 to 12/9/2024 Must be postmarked by: 1/9/2025

Enjoy exclusive rebate savings with purchase of qualifying Whirlpool appliances. Rebate form must be postmarked by 1/9/2025.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.0 out of 5

76% of reviewers recommend this product.

5 Stars

Great features

San48 12/3/2019

Love the features. Crisper drawers keeps produce fresh much longer than previous refrigerator. More interior room for a counter depth refrigerator. Love the finger proof stainless exterior. French door design really works well in our limited kitchen space.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love this refrigerator!

Robin314 11/22/2019

We've only had it a few weeks, but love it. We had a side by side before, this just seems so much more spacious. The space usage is very efficient. Plus, love the cubed ice cubes!!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

ABSOLUTELY HORRIBLE

Fridgeless 11/22/2019

This fridge has never worked right......The first repair was only 3 months into our purchase, and went on to get repaired another 2 times under the manufacturer warranty.....moving on now under the extended warranty and the repairs continue however the lemon law doesn't apply because the repairs were done under separate policies.....the current repair started on 8/8/19 to date (11/22/19) the repair is still on going, alternate resolution won't even get on the phone with me (cowards) and denied our claim for alternate resolution because we rescheduled 4 times in so far 107 days of this repair, but doesn't consider in that their parts get back ordered and at one point they had marked our repair complete when the fridge was never working....now they want to start replacing parts they already replaced as if there will be a different outcome. IF you buy this product be sure to get the extended warranty as you will surely need it for this piece and don't reschedule any service appointments otherwise they will use the warranty loophole of product accessibility and not back their product, so you will be in the endless loop of service after service and a fridge that still doesn't work.
Originally posted on Whirlpool.com

No, I do not recommend this product

Quality

 

Value

 
1 Stars

Consistent Problems

Disappointed 2.0 11/22/2019

Fridge is aesthetically pleasing; however problematic. Within 8 months, the water and ice dispenser will not work. Had someone out twice before the year manufacture warranty. Same problem within 2 weeks after warranty ended, yet they wont fix. Called customer service, one person said they could help was on hold then disconnected after 23 minutes. Called back and the next person said no. Not only does quality of product need improvement, but consistency for their training seems to also.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

So happy with my choice

Mitzi R 10/26/2019

I agonized over my choice for a new fridge. Shoud i get side by side or french door? Which brand is reliable? I read so many reviews and talked to sales people. I am very happy with my choice. The fridge is so much roomier than my side by side and the freezer is fine. It's only been 2 weeks so i can't say how reliabe it is but thier reputation is very good compared to other brands.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features! Love the interior lighting.

Joan0618 10/25/2019

Bought about a month ago and am very pleased. I like the features and the overall appearance and features!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love the small ice cubes

Milliehe 10/25/2019

I bought it a month ago and I couldn't be happier with it. I love everything about it. It is beautiful.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

nice design

Zakthe man 10/25/2019

We love it's layout and design,very easy find what you need!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great refrigerator

Jenniferarcher5 10/15/2019

This is a beautiful appliance. Capacity is great. Easy to install and use water filter very easy to access and change
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great refrigerator storage and good icemaker

forrest154 10/4/2019

We recently retired an LG refrigerator that was only 6 years old. This unit compares favorably with the LG counter depth refrigerator. It has a larger refrigerator compartment and is laid out well. The icemaker makes ice more efficiently than the LG and the freezer is roughly comparable. One notable deficiency (I think) is that the unit doesn't beep at you if you leave the door open as our prior refrigerator did to remind us we had left the door open.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

great frig

ken11 10/3/2019

I read reviews, I agree the doors being ofset can be remedied by a hex nut on the right hinge, smaller ice cudes but w 2 of us we neber ran out of ice, love having milk and wine in the doors, easy to get
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Beautiful refrigerator

Lilly19 9/30/2019

I bought this refrigerator a couple of weeks ago and it is beautiful and very quiet. The ice size is small and we love it!!!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Beautiful piece. Easy access to contents

Sylvia27 9/24/2019

This was special order because I wanted a counter depth fridge. It took 4 weeks to get and I had to rent a fridge in the meantime. It was worth the wait
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Third repair in six months

scammedandannoyed 9/20/2019

Purchased this fridge in May of 2018 and since April of this year, I've needed three repairs. In April of 2019 the fridge was not cooling to the correct temperature. I called Whirlpool and they sent out a technician that repaired, more like put a bandaid on the issue, over a two week period. Within two months the fridge was not cooling again. So I called a different company, who actually fixed that issue. The second technician explained that the first technician did not do most of the repairs claimed on the invoice, which was not surprising since the same issue occurred. Now I have a leaking fridge (from the bottom and from the inside of the left door) and an ice maker that is making slushies. Do not waste your money on this fridge. I want every dollar I've spent on this junk back.
Originally posted on Whirlpool.com

No, I do not recommend this product

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4 Stars

I like the narrow shelf for trays and baking dishe

Hsweet 8/17/2019

Very functional & ice maker works well ! Great for entertaining.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Finally - A Smart Refrigerator

Sonnyboy42 8/16/2019

Lots of storage capacity. However, the temperature controls are not easy to operate. It's not very intuitive.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Good Appliance

robi56 8/12/2019

I bought my Whirlpool about a month ago. So far no concerns or issues. However I have not been able to hook up water and ice feature yet as going through remodel. I like the pull out tray for easy access, especially for serving trays. Right now my only some what dislike is the capacity of the freezer, but we are using on bin for ice right now. I am sure it will help once we get the ice maker hooked up.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

DO NOT BUY THIS THING!!!

Resarf 7/22/2019

Fingerprints, scrapes and other marks inside this unit when received. Some we could clean up. Some are permanent. Ice maker is pathetic...six half glasses of ice & you're done! The fridge part just conked out last week and needs parts we're told. Three months old. Never again will I purchase anything from Whirlpool or anything made in the States. Four thousand dollars and you don't even get mediocre! Shame on you! No pride in your workmanship!
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Love the clean lines!

Nagpeds 7/19/2019

We especially enjoy the non fingerprint feature of the exterior doors. The interior layout makes it easy to see at a glance just what you have in there.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Best space for counter dept

Kelly19 7/9/2019

I bought this about a month ago and so far so good. This had the most cu. ft. we could find for counter depth with good reviews. We get a lot of use out of the favorite fill and measured fill options on the water dispenser. Makes a few beeps every once in a while but I've gotten used to it. Otherwise never makes much noise. Does seem to be a bit hot on the right side (when looking at it) but no issues with anything and we have enough clearance for proper ventilation.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Sleek and functional

GBlack 7/8/2019

We purchased this product in November and it took a while to get to us, approximately 5 months. Product is great and functional. Only had three issues where it locked up and wouldn't dispense water/ice. Somehow it automatically turned on the cleaning feature and we can't turn it off without unplugging it.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

DO NOT BUY THIS FRIDGE

Riley2019 7/1/2019

I have had this version for 1.5 years, within 8 months of having the refrigerator water would spontaneously leak out from the ice chute. I would come home to water all over the floor. Could only turn on for short periods of time and then dump out the ice after using. We had 5 service calls under warranty and after another 8 months of dealing with ineffective repairs Whirlpool agreed to replace it after I paid $650 for the amount of time I had the refrigerator. The first replacement fridge was dented so bad the top was bowed, the second replacement refrigerator was scratched across the front. The third replacement refrigerator never left the factory and I was stuck at home again for the third day of lost work only to find out no one was going to deliver. Not only does Whirlpool produce a poor quality product they have not followed through on supporting the customer. I am still without a working replacement refrigerator and damaged wood floors from a constantly leaking ice machine.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Great refrigerator1

Lynn in Michigan 6/24/2019

I bought this to use in my new condo and I love it. I previously had a similar Kenmore product that had a more flexible freezer configuration but sold it with the house when I moved. Beyond that the frig is great.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love the cubed ice in door!

pearl cottage 6/24/2019

Bought this model for our newly built home and it made a wonderful addition to our gourmet kitchen. Beautiful sleek design looked amazing in our built out cabinet enclosure. So happy we made this selection.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Will not keep your food cold

SarahB31 6/19/2019

We bought this refrigerator in December of 2017. After a couple of months we realized our food was not as cold as it should be. We then had 8 different service calls from the place we bought the refrigerator from (they have been amazing). Finally Whirlpool deemed our refrigerator a lemon so they gave us a new refrigerator to replace it (same model number). After a few months of having the 2nd refrigerator the ice maker stopped working. That took several service calls and the replacement of the entire left hand door to fix. Then, after a couple more months this second refrigerator has stopped keeping things cool. We have it set at 35 degrees, but the top shelf continuously hovers around 44. So far we have had 15 service calls and our refrigerator is still not doing its job. It does look nice, and the stainless steel really is fingerprint proof. However, our rusty 40 year old backup refrigerator in our garage works better than this one.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Great features

Trianglemom 5/20/2019

Only problem was didn't realize height over my cabinet wasn't enough. Had to take the hinges off & attach sensors directly to top of fridge to work.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Almost perfect

Lokug 5/11/2019

Beautiful appliance. Love the French doors, ice maker in the door, and pull out freezer drawer. Negatives are a tiny ice maker that produces about 8 ounces of cubes at a time with no large storage bin to hold multiple batches. I will need to use ice cube trays. Also the exterior ice dispenser sends out one or two more cubes after you have walked away. Also it is very loud when water refills the ice maker.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features

Jennyl 5/11/2019

I bought this a month ago and am enjoying it so much. Love the crushed ice feature on the door.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Great design, but horrible functionality.

Dabb 5/1/2019

I purchased this fridge less than 6 months ago. I'm on my third service call to repair the ice maker. Each service call takes about 2 weeks leaving me with a $3000 + fridge that does not produce ice. I will not purchase or recommend another Whirlpool product if this is any indication of their reliability.
Originally posted on Whirlpool.com

No, I do not recommend this product

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2 Stars

Problems less than a year after purchasing

Beau2018 4/29/2019

Similar to other reviews, we bought this to complete our appliances in a new home. The door handles are uneven which doesn't seem like a huge deal, but I notice it all the time. More importantly, the ice maker is broken on our frig as well. Huge clumps of ice pile up and leave water everywhere. Now we have warped hardwood floors in front of the frig. We have turned off the ice and pulled everything out. The tray is flimsy and cracked in half. We haven't gotten a replacement yet, but assume it will break as well due to the low quality. It is also quite loud. It seems to always be buzzing? It does look nice, but the problems shouldn't be happening.
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Starting to regret buying Whirlpool

MH59 3/27/2019

I ordered this special order counter depth frig in November, and it wasn't delivered until March. It came with a shattered infinity shelf which needed to be replaced. Glass had fallen to the back, which I cannot completely get out. Twenty days later, the ice maker froze up into one big chunk and then as I arrived home from work, there was water everywhere inside and outside the frig. The design of this frig is beautiful, but I'm wondering about the quality of the build. For months, we were buying ice bags because the ice maker on our 20 year-old frig was broken. It looks like we are back to buying ice again. It is completely unacceptable to spend $3000-$4000 on a new frig and end up with an ice maker that doesn't work and a poor quality appliance. I thought the Whirlpool brand meant quality, but I guess not any more. We have a repair technician coming to look at it, but judging from previous reviews, I'm not optimistic. I'm not convinced that Whirlpool really cares about their customers.
Originally posted on Whirlpool.com

No, I do not recommend this product

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4 Stars

Good liking Refrigerator.

Johnny226 2/26/2019

I have had this fridge for a month now. It's works great and is set up well for different size products. Love the water and ice dispenser in the door.
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Yes, I recommend this product

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1 Stars

Not worth the price. Poor quality

jgav351 2/20/2019

I bought this fridge in october 2017 as part of a 4 piece whirlpool appliance suite for our newly renovated kitchen. Did a lot of research about all the appliances we purchased. Upgraded all the appliances to mid-high grade hoping they would be worth the money. This fridge is already showing signs of rusting on the door. The words "water" and "ice" are stickers on the metal. Why they wouldn't etch it in the metal is beyond me. That may sound petty, but when you are asking $4000 for a fridge, i think it requires more than stickers. I could have lived with the cosmetic issues, but all 4 appliances I purchased have broken 13-15 months after installation. The ice maker broke on this at the 13 month mark. I have extended warranty thru best buy, so it got fixed, but i have spoken to whirlpool no less than 10 times about the quality of their appliances and let me tell you, they do not care. If you do buy whirlpool, and i DO NOT recommend it, make sure you buy the extended warranty on all appliances thru whirlpool, because I have all mine thru best buy and whirlpool with not give you the time of day after your 1 year manufacturer warranty is up
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No, I do not recommend this product

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1 Stars

Unhappy with New Refrigerator

thenurse 2/11/2019

I bought this refrigerator on 12/29/18. After delivery team came I noticed the doors were not even, the right was higher than left and doors were not sitting flush. Delivery team came back and now right door is lower than left door and sticking out about 1/2 inch from left door. Doors are closing flush. Whirlpool is telling me this is a cosmetic issue and refusing to replace the refrigerator. Why would I want a new refrigerator at that is over $3000 with doors that are misaligned and not sitting flush!
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No, I do not recommend this product

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1 Stars

Good Design, Horrible Quality

Emily13579 2/7/2019

I bought this fridge a year ago. When it shipped, the main module didnt work, so for the first 6 weeks of having my new fridge, it couldnt keep anything cold, but it could light up and dispense water. Then 1 week after the factory warranty expired, the ice maker pulled an essential wire out of the door to power the ice maker. I'm told is a very common problem. So I have been waiting 8 weeks for a replacement door, and on Monday when the door doesnt come in.... I get to wait another 8 weeks. But no worries, the broken door hinge can be installed 2 weeks after the door comes in. For the 68 weeks I've had this fridge for, it hasnt been running correctly for 20.6% of the time. For a $4000.00 fridge, I am not impressed.
Originally posted on Whirlpool.com

No, I do not recommend this product

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4 Stars

Very practical and welcoming fridge

KenWhirl 1/22/2019

Have had it for two or three weeks. Perfectly fit our cutout. Pro's: 1) Wonderful to see all of the food clearly as it is extremely well lit and... 2) It uses its extra height very well, with essentially an additional shelf in the main area and on the sides and so more is visible. 3) The shelf adjustments in the main area are very practical/innovative. 4) The crispers are nice and tall compared to other fridges, plus a small meat compartment, and the pull-out "platter" area is great for kid snacks. Cons: 1) undeniably noisier than the LG that we first purchased (but that had more depth than we wanted). quite the variety in the noise, 2) after leveling, for some reason the doors did click, 3) is a smaller freezer, and 4) freezer items can inexplicably fall over rear edge that does not go up all the way, and 5) the freezer drawer is not latched and so requires a small tug. All in all, we do like it very much despite the cons.
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Yes, I recommend this product

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2 Stars

has a shrill noise

JCJC 1/21/2019

Purchased 8/26/18 but didn't receive until 11/26/18. It makes a constant shrill noise. I should have read the reviews before buying, because it rec'd many poor reviews. Sounds like if it stops working people are waiting for parts and have no working fridge. If this happens we will just buy a diff brand and soak up this expensive loss. Lesson learned the hard way.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Quiet, beautiful to look at, easy to keep clean

pjsw 1/18/2019

Bought 3 weeks ago and I just love it. Very spacious, easy to store food, easy to access needed items. Love the storage in the doors..
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Yes, I recommend this product

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5 Stars

Chill out!

Howto 1/13/2019

Sleek looks are secondary to the performance and features. Love the anti-smudge feature.
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Yes, I recommend this product

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5 Stars

Love my New frig, the many features are great!

Theresaevans119 1/8/2019

My frig so cool the lights inside the ice cubes are perfect size and the filtered water is sooo good!
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Yes, I recommend this product

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4 Stars

Bug and everything fits!

DoryO 1/4/2019

I was worried about buying something I couldn't see 1st hand but when it finally arrived I was thrilled! Would give 5 stars if the freezer drawer was designed so it didn't come out when opening freezer. That part is very annoying to me.
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Yes, I recommend this product

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5 Stars

Good looking with nice features

BritgirlNeal 12/29/2018

We have only had this fridge a few weeks so this review is based mainly on looks and features. So far, we really like this appliance. There is plenty of room inside, even though we have the counter depth. Love the nice quality handles on all the inside drawers, they pull out smooth and easy. Also love the extra plate shelf inside, this is a nice feature that allows for putting large platters on a narrow shelf. This is a good looking fridge with quality features. The ice dispenser is great, it makes small cubes that don't spray everywhere when you fill a glass. So far, we are very happy with our choice from whirlpool
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

Beautiful appearance inside, and out.

LarryE.Sut 12/28/2018

We bought this refrigerator in August and it arrived in December a day before taking a long trip. Either it is in great demand, or the Whirlpool company has not been able to procure the necessary materials to keep the products coming. The Fridge itself is very good looking inside and out. In the few days we have had it, we see no problems. The ice maker is pretty quiet and makes little cubes, good for quick cooling of drinks but bad for long cooling of drinks. So far so god.
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

The Best Refrigerator I've Ever Owned!

Miss Brenda 11/18/2018

I bought my Whirlpool refrigerator for a condo I was remodeling and didn't install it for two months. Once it arrived I was amazed at its spaciousness, lighting, shelving flexibility and beverage dispenser. We've owned Sub Zero, Thermidor and a host of other brands, but this is the best.
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

Love it

Poppy65 11/5/2018

Identical to and runs just as good as the Kitchen Aid that we replaced
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Yes, I recommend this product

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5 Stars

Love this fridge!!!!

Ingram59 10/19/2018

I bought this counter depth refrigerator a couple months ago and I couldn't be more pleased. It is very spacious and I love the organization it provides. It is quiet and the ice maker is great. My kitchen is small and the counter depth Whirlpool refrigerator still gives me ample room. I highly recommend this refrigerator!
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

Precision built and Stunning Craftsmanship

LCK Alexandria 10/8/2018

For decades I was blindly brand loyal to Samsung, but after my most recent debacle with Samsung which consisted of utterly disappointing customer service, lack of integrity, and no local "certified service technicians" (despite living in a major city!), I warily decided to give Whirlpool a try. Even though I had to wait a month for my Whirlpool, it was 100% worth it. The functionality, precision, and thought behind the design is unparalleled. From the moment you plug in this space age appliance, hear the vacuum suction of the doors open, and see the sleek white interior illuminate, you realize immediately this is not grandma's old Whirlpool, but rather the next generation and future of appliances. Being completely forthright, I ignorantly thought an American made appliance was not as superior as those from abroad (Lets be honest, many of us face this consumer bias with cell phones, TVs, cars, etc...). With this refrigerator, it's clear the engineers of Whirlpool thought everything through: the layout is perfect, the tolerance of all movable parts precise, and the performance razor sharp. As we eat many ethnic foods in our household, our Whirlpool generously stocks large dishes, ranging from whole lasagnas to vats of sangria, at the perfect temperature. From this point forward, as a General Contractor who has completed hundreds of kitchen fit-outs, I will definitely recommend Whirlpool refrigerators to my clients. There is no doubt that my refrigerator model is on par with the similar models of "luxury" brands such as Viking, Subzero, etc... I definitely look forward to trying other Whirlpool appliances in the future. Good job Team Whirlpool, keep up the great work in design, innovation, and customer service!
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

We love this refrigerator!

bikerjff 10/8/2018

After just a few weeks of ownership we are delighted with this refrigerator. The counter depth works extremely well in our kitchen, and despite the reduced depth we seem to have plenty of space as compared to our older and deeper Whirlpool refrigerator. The finish is lovely and seems like it will not require a lot of upkeep. The water and ice dispenser works very well and the touch controls for those are well designed and easy to use. The shelving including the freezer bins are well designed. Noise seems no greater than with our old model. My only complaint is with the Whirlpool web site. Although I have registered our 3 Whirlpool appliances and created a personal account, I can't see any indication on the site identifying the specific appliances we own, thus I question the value of having a personal account including a "Dashboard" that tells me nothing about what we own.
Originally posted on Whirlpool.com

Yes, I recommend this product

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4 Stars

Lot of room

Joe324 10/8/2018

Only had it a week, storage good, I am concerned about temperature not keeping at it's setting of 37 degrees, set by Whirlpoo.l It is reading anywhere from 41 to 45 with a good thermometer that displays high and lows in a 48 hr period. Keeping an eye on it, did not contact Whirlpool as of yet.Reading is usually around 42 - 43 degrees
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

Counter depth matters

Wsonnenb 10/3/2018

The few inches fewer intrusion into the moderate sized kitchen makes all the difference. Replaced a regular depth Whirlpool side by side with counter depth French door/ lower freezer, and it was definitely worth it.
Originally posted on Whirlpool.com

Yes, I recommend this product

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